Return / Exchange Policy

We hope you love your items however if you do not we are happy to help you! Please note our return / exchange policy is for US orders only. International orders are not eligible for return or exchanges due to the costly nature of shipping, possible import taxes or other customs fees.

We accept returns and exchanges on new and unused items within 14 days from the date of purchase, or the time your order arrives to your door for online orders, with proof of purchase and in the original packaging with all tags still attached.

Sale merchandise is final sale. Other items included in final sale are swim, hair accessories, underwear, socks, and tights.

To make a return or exchange simply email us at info@blackbearboutique.com to initiate the return. You are responsible for the cost of shipping merchandise back to us. For your convenience, we will email you a return label. Should you choose to use the label we send you, the cost of return shipping, $6.00 for your order, will be deducted from your refund. Once your return is received and inspected, a credit will be applied to the original method of payment within 7 business days. If this is a gift, a store credit will be issued. Original shipping charges are non-refundable. 

If you have any questions or need further assistance please feel free to call (414.368.0110) or email us at info@blackbearboutique.com.